Skip to main content

The 411 on retakes



If you’ve received your preview package in the mail and you’re not happy – don’t worry! Maybe you made the wrong outfit choice or you wish you had worn your hair differently. Don’t fret, retakes are always an option at Artona.

We can retake individual portraits, group sessions, grad portraits or any other portrait session we offer.

After your retake session, the new images will be uploaded online within 5-7 business days. With your online account, you will be able to view both your original and retake images. 

To arrange a retake simple call Artona at (604) 872-7272 and have all of your school and personal information prepared.  Retake Fees do apply.

If you have any questions please contact us at social@artona.com, (604) 872-7272 or @artona on Twitter and @ArtonaGroup on Facebook with any questions.


Comments

Popular posts from this blog

Deposits

High school grad photos: deposits, no sitting fees
We often get asked why we collect a deposit when you book a session. The answer is simple: it’s more of a guarantee for your session and is 100% refundable.
We believe that you’ll love your photos so we don’t need to charge a sitting fee.

Different from the other guys
At Artona, we don’t believe in charging you to come get your photos taken. Many other photography studios will charge a sitting fee – this only covers you coming through the doors and getting your pictures taken.This does not include any orders you might want after the fact. So if you decide to order photos or specialty products, you’d pay an additional fee later.

Using the deposit as credit
What you do pay is a refundable deposit. A $60 deposit per session guarantees your time with us.And if you decide not to order any photos, you can request a refund on your deposit within 30 days of your session. It’s that simple.However, if you choose to order any photos, you can ap…

Benefits of ordering digital images

You may have noticed that one of the specialty items we offer are digital images. These images can be purchased with or without retouching.  Some of the high resolution digital image discs or the digital downloads give you access to all the images that were selected during your session with Artona.

There are many benefits to ordering digital images:
Down the road, you may regret not ordering a specific pose from your session, so having access to the digital files will allow you to have the photos printed yourself. The digital files give you the opportunity to create digital projects such as collages or slide shows without the hassle or distortion of scanning. The digital images are easy to send to family and relativesIt’s an easy way to get more use out of your images in the best possible resolution for online purposes like social media or professional profile pictures. 


If you have any questions, please call us at (604) 872-7272 or email us at social@artona.com.
Check out or frequently a…